Privacy Policy

We may collect information you voluntarily provide when you call us or submit an inquiry, such as your name, phone number, email address, and a description of the travel assistance you are seeking. We also automatically collect limited technical information such as IP address, browser type, device type, referring page, and pages visited.

We do not ask for full payment card numbers, government identification numbers, or passwords through this website. Please never send such details to us by email.

This website may use cookies and similar technologies to keep the site functioning correctly, remember basic preferences, and understand aggregate traffic patterns. You can block or delete cookies through your browser settings; some features may not work as intended if you do.

Information submitted through any contact form or shared during a phone call is used only to respond to your request and to provide the assistance you asked for. Calls may be handled by trained representatives who need access to the details you share in order to help you.

We use reasonable administrative and technical safeguards designed to protect the information we hold against loss, misuse, and unauthorized access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

We may rely on third-party providers for hosting, telephony, and website analytics. Those providers process information only as needed to deliver their services. This website may also link to third-party websites, which are governed by their own privacy policies; we are not responsible for their practices.

We do not sell your personal information. We may disclose information where required by law or to protect our legal rights.

Depending on where you live, you may have the right to request access to the personal information we hold about you, request correction or deletion, object to certain processing, or withdraw consent. To exercise any of these rights, contact us using the details below. We may need to verify your identity before responding.

This website is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact us and we will delete it.

We may update this policy from time to time; the revised version will be posted on this page. For privacy questions, call +1 (888) 885-4611, available 24/7.